Frequently Asked Questions
Everything you need to know about shopping with White Coffee.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our returns portal to start your request.
What payment methods do you accept?
White Coffee accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
How do I know which size will fit me best?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics such as organic cotton and recycled polyester to ensure our fashion is both stylish and responsible.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.